Error code 32 on a printer typically refers to a “Paper Jam” error. This means that the printer has detected a paper jam or some other obstruction within the paper path that is preventing it from feeding or printing properly. The error code might be displayed on the printer’s control panel or on your computer screen when you try to print.

Here’s what you can do to resolve a paper jam error (error code 32) on your printer:

Check for Paper Jams: Open all the access panels and trays on your printer and visually inspect for any jammed paper. Gently remove any stuck paper, taking care not to tear it. Be sure to remove all torn pieces as even small fragments can cause further jams.

Follow the Manual: Refer to your printer’s manual for specific instructions on how to clear paper jams. Different printer models might have slightly different methods for accessing the paper path and removing jams.

Reset the Printer: After removing the jammed paper. Turn off the printer, unplug it from the power source, and wait for a minute or two. Then plug it back in and turn it on. This can help reset the printer’s internal sensors.

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Clean Paper Feed Rollers: Over time, paper dust and debris can accumulate on the paper feed rollers, causing feed problems. Gently clean the rollers with a lint-free cloth dampened with water. Make sure the rollers are dry before loading the paper.

Check Paper Quality: Ensure that you’re using the correct type and size of paper for your printer. Low-quality or incorrectly loaded paper can contribute to paper jams.

Check for Foreign Objects: Look inside the printer’s paper path for any foreign objects like paper clips, staples, or dust that might be causing obstructions.

Perform a Firmware Update: Outdated printer firmware can sometimes contribute to paper jam errors. Visit the manufacturer’s website to check for firmware updates for your printer model.

Verify Paper Guides and Trays: Make sure the paper guides in the paper trays are properly adjusted to the paper size you’re using. Also, ensure that the paper is loaded neatly and within the specified paper capacity.

If you’ve tried these steps and are still encountering the error code 32 or are having persistent paper jam issues. It’s recommended to refer to your printer’s user manual or contact the printer manufacturer’s customer support for further assistance.