The “E2” error on an HP printer is typically an indication that there is a paper jam or a paper-related issue. The specific error message might vary slightly depending on the HP printer model, but it generally signifies a problem with the paper feed or paper path. When the printer detects an obstruction in the paper path, it triggers the “E2” error to alert the user.

To resolve the “E2” error on your HP printer, follow these steps:

Check for Paper Jams: Open all the access doors and trays of the printer to visually inspect for any jammed paper. If you find any paper stuck in the printer, carefully remove it following the printer’s instructions. Make sure to turn off the printer and unplug it before attempting to remove any paper jams to avoid potential injury.

Clear the Paper Path: Even if you don’t see any paper jams, debris or small pieces of torn paper might be causing the error. Use a flashlight to carefully inspect the paper path and remove any debris or torn paper that you find.

Reset the Printer: Turn off the printer, unplug it from the power source, and wait for about 30 seconds. Then, plug it back in and turn it on again. This simple reset can sometimes clear the error.

HP Printer Technical Support London

Verify Paper Size and Type Settings: Ensure that the paper loaded in the printer matches the paper size and type settings configured in the printer’s control panel or print settings on your computer.

Reload Paper Properly: Make sure the paper is loaded correctly in the paper tray or input tray, and it is not bent, curled, or damaged.

Clean the Paper Feed Rollers: Over time, paper dust and debris can accumulate on the paper feed rollers, leading to feeding issues. Use a lint-free cloth lightly moistened with water to clean the rollers.

Update Firmware and Drivers: Visit the HP support website and check for any available firmware or driver updates for your printer model. Updating the printer’s firmware and drivers can sometimes resolve issues.

If the “E2” error persists despite trying the above steps, it’s possible that there may be a hardware issue with the printer’s paper feed mechanism or sensor. In such cases, it’s best to contact HP customer support or visit an authorized service center for further assistance and potential repairs.