HP Envy 5540 Printer Archives | Printer Support Phone Number UK

6Oct, 2023

How do I contact HP support UK by phone?

HP’s contact information may have changed. To contact HP support in the UK by phone, follow these general steps:

Visit the HP UK website: Go to the official HP UK website, which is www.hp.com/uk.

Navigate to the Support Page: Look for a “Support” or “Contact Us” option on the website. You can often find this in the top navigation menu or at the bottom of the page.

Find the Contact Information: On the support page, you should find contact information for HP Printer Technical Support. This may include a phone number, email address, or a live chat option. Look for the phone number for product support or customer service.

Dial the Phone Number: Once you have located the phone number, simply dial it using your phone. Be prepared to provide your product’s serial or model number, so they can assist you more efficiently.

Follow the Prompts: When you call, you may be directed through a series of automated prompts before speaking to a customer support representative. Follow the instructions to reach the right department for your issue.

Explain Your Issue: When you connect with a representative, explain your issue or question, and they will assist you accordingly.

It’s a good idea to double-check the HP UK website for the most current contact information. Additionally, you can search for “HP UK support phone number” in a search engine to find the most up-to-date contact details.

4Sep, 2023

Why is my HP printer flashing E and 0?

An E0 error code on an HP printer typically indicates a paper jam or a paper-related issue. When this error occurs, the printer’s sensors detect a problem with the paper feed or paper path. Here are the steps to troubleshoot and resolve the E0 error:

Turn Off the Printer: Start by turning off the printer and disconnecting it from the power source. This ensures your safety while troubleshooting and prevents any potential damage to the printer.

Check for Paper Jams: Open the printer’s cover or access panel and carefully inspect the paper path for any jammed or crumpled paper. Gently remove any paper that you find. Ensure that there are no small bits of torn paper left behind that could trigger the error again.

Check the Paper Tray: If your printer has a paper tray or cassette. Make sure the paper in the tray is aligned properly and not overfilled. Adjust the paper guides to match the paper size you are using.

Check the Rear Tray (if applicable): Some HP printers have a rear paper feed tray. Ensure that there are no obstructions or paper jams in the rear tray.

Reset the Printer: After clearing any paper jams or obstructions, reconnect the printer to the power source and turn it on. Sometimes, simply resetting the printer can clear the error.

Check for Foreign Objects: Inspect the printer’s paper path for any foreign objects, such as paper clips or debris, that might be causing the error.

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Clean the Rollers: Over time, paper dust and debris can accumulate on the printer’s rollers, leading to paper feed problems. Use a lint-free cloth lightly dampened with water to clean the rollers. Be sure they are completely dry before using the printer again.

Perform a Printer Self-Test: Some HP printers have a self-test or diagnostic mode that can help identify the source of the problem. Refer to your printer’s user manual for instructions on how to access and perform a self-test.

Check for Sensor Issues: If the problem persists, there may be an issue with one of the paper sensors in the printer. This may require professional service, so contact HP’s customer support or a certified technician for further assistance.

Avoid Overloading the Tray: Make sure you do not overfill the paper tray or cassette with too many sheets, as this can lead to paper jams.

The E0 error code is usually related to a physical issue with paper handling. The steps above should help you identify and resolve the problem. If you’re unable to clear the error after following these steps. It’s advisable to contact HP customer support or a qualified technician for further assistance.

12Aug, 2023

How do I fix my HP printer error code?

HP printer error code can indicate a variety of issues with your printer. The steps to fix the error code will depend on the specific error you’re encountering. Here are some general troubleshooting steps you can follow:

Check the Error Code: Look up the specific error code on the HP website or in your printer’s user manual. This will give you more information about the nature of the problem and potential solutions.

Restart the Printer: Sometimes, errors can be resolved by simply turning the printer off, waiting a few seconds, and then turning it back on.

Check for Paper Jams: Paper jams are a common cause of printer errors. Open all access doors and trays and carefully remove any stuck paper. Make sure to follow the manufacturer’s guidelines for clearing paper jams.

Check Ink or Toner Levels: If your error code relates to ink or toner. Ensure that your printer cartridges have enough ink or toner to complete the print job. If not, replace or refill the cartridges.

Read Also: What is error 13 A2 D2 on HP printer?

Update or Reinstall Drivers: Outdated or corrupt printer drivers can lead to errors. Visit the HP website to download and install the latest drivers for your printer model.

Check for Firmware Updates: Printer firmware updates can also fix bugs and errors. Visit the HP website and search for firmware updates for your printer model.

Clear Print Queue: If you’re encountering errors when sending print jobs, there might be a print job stuck in the queue. Clear the print queue and try printing again.

Perform a Power Cycle: Turn off the printer, unplug it from the power source, wait a minute or two, and then plug it back in and turn it on. This can help reset the printer’s internal components.

Check for Obstructions: Make sure there are no foreign objects or debris inside the printer that could be causing the error.

Check Connectivity: If the printer is connected to your computer via a cable, ensure that the cable is properly connected. If using a networked printer, check the network connection.

Perform a Factory Reset: As a last resort, you might need to perform a factory reset on the printer to clear any persistent errors. Refer to your printer’s manual for instructions on how to do this.

If you’re still unable to resolve the HP printer error code can indicate a variety of issues with your printer. The steps to fix the error code will depend on the specific error after trying these steps. It might be a good idea to contact HP’s customer support or consult their online support resources for further assistance. They can provide guidance specific to your printer model and the error code you’re encountering.

11Aug, 2023

What is error 13 A2 D2 on HP printer?

Error 13 A2 D2 codes you’ve provided, “13 A2 D2,” do not correspond to any widely recognized error codes for HP printers up to that point. HP printer error codes can vary depending on the model and specific issue you’re encountering.

To troubleshoot the issue, I recommend the following steps:

Check the Manual: Consult the user manual or documentation that came with your HP printer. It might contain a list of error codes and their explanations.

Online Resources: Visit the official HP support website for your specific printer model. They often provide a comprehensive list of error codes along with suggested solutions.

Power Cycle: Sometimes, simple issues can be resolved by turning off the printer, and unplugging it from the power source. Waiting for a minute or two, and then plugging it back in and turning it on.

Check for Jammed Paper: Ensure that there are no paper jams or obstructions in the paper path. Even a small piece of torn paper can trigger an error.

Update Firmware/Drivers: Ensure that you have the latest firmware and drivers installed for your printer. Outdated software can sometimes lead to errors.

Reset Printer: Depending on your printer model, there might be a way to perform a factory reset or a partial reset. Be cautious with this step as it can reset settings and remove network configurations.

Contact HP Support: If you’re unable to find a solution, reach out to HP printer technical support. Provide them with the specific error code and any relevant information about your printer model and the situation in which the error occurred.

Check for Hardware Issues: If none of the above steps work, there might be a hardware issue. If your printer is under warranty, consider contacting HP for repairs or replacement.

Remember that error codes can change with updates or new printer models. So it’s essential to refer to the most recent documentation or resources for accurate information.

7Aug, 2023

HP Printer Error Code 79

HP Printer Error Code 79 is a common error that occurs on HP printers. It typically indicates a firmware-related problem, network communication issue, or a corrupted print job. Here are some steps you can take to troubleshoot and resolve the error:

Power Cycle the Printer: Turn off the printer and unplug it from the power source. Wait for about 30 seconds and then plug it back in. Turn on the printer and check if the error persists.

Check the Printer’s Connections: Ensure that the printer is properly connected to your computer or network. If it’s a network printer, make sure the network cables are securely connected, or check the wireless connection.

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Update Printer Firmware: Outdated firmware can cause the error code 79. Check HP’s official website for any available firmware updates for your printer model. Download and install the latest firmware following the manufacturer’s instructions.

Clear the Print Queue: Corrupted print jobs in the print queue can trigger error code 79. Open the print queue on your computer and delete all pending print jobs.

Remove and Reinstall Printer Drivers: Faulty printer drivers can also lead to this error. Remove the existing printer drivers from your computer and reinstall the latest drivers from HP’s website.

Perform a Cold Reset: A cold reset can sometimes help in resolving firmware-related issues. The procedure varies depending on your specific printer model. Refer to the printer’s manual or HP’s support website for instructions on how to perform a cold reset.

Disconnect Additional Accessories: If your printer has additional accessories, such as extra trays or memory modules, try disconnecting them temporarily and see if the error persists. Sometimes, faulty accessories can trigger error codes.

Check for Hardware Issues: If none of the above steps work, there may be a hardware problem causing the error. Contact HP customer support or a professional technician to diagnose and resolve any hardware-related issues.

Please note that the steps mentioned above are general troubleshooting suggestions for HP Printer Error Code 79. The exact resolution may vary depending on your printer model and specific circumstances. If you are uncertain about any step or encounter any difficulties, it’s best to seek assistance from HP support or a qualified professional.

7Aug, 2023

How do I unfreeze my HP printer?

If your HP printer is frozen or unresponsive, there are several steps you can try to unfreeze it:

Check the Display Screen: Look at the printer’s display screen to see if there are any error messages or prompts that might indicate the cause of the freeze. Sometimes, the printer might be waiting for user input or dealing with an error condition.

Restart the Printer: The simplest solution is often to restart the printer. Turn it off using the power button or by unplugging it from the power source. Wait for about 30 seconds, and then plug it back in or turn it on. This can help reset the printer’s internal settings and resolve minor issues.

Check for Paper Jams: Paper jams can sometimes cause the printer to freeze. Open all accessible areas of the printer and carefully remove any stuck paper. Be sure to follow the printer’s instructions and guidelines while doing this.

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Clear Print Queue: If you have sent multiple print jobs to the printer, it might have become overwhelmed. Clear the print queue on your computer by canceling any pending print jobs.

Update Printer Firmware: Outdated printer firmware could cause freezing or other issues. Check HP’s official website for any available firmware updates and follow the instructions to update your printer’s software.

Check for Connectivity Issues: Ensure that your printer is properly connected to your computer or network. If it’s a wireless printer, make sure it is connected to the correct Wi-Fi network.

Perform a Factory Reset: As a last resort, you can perform a factory reset on the printer. This will reset all settings to their default values. Refer to the printer’s manual or HP’s support website for instructions on how to perform a factory reset.

If none of these steps work and your printer is still frozen or unresponsive, it might be experiencing a hardware issue. In such cases, it’s best to contact HP customer support or take the printer to an authorized service center for further assistance and troubleshooting.

4Aug, 2023

What is error code E3 on HP printer?

The “E3” error code on an HP printer typically indicates a paper jam. When this error appears, it means that the printer’s paper path is obstructed, and the printer cannot properly load or feed paper. The most common causes of the E3 error code are:

Paper jam: A piece of paper might be stuck inside the printer, blocking the paper path.

Improper paper placement: The paper might not be loaded correctly in the input tray, or it could be of the wrong size or type for the printer.

Dirty or damaged rollers: The printer’s rollers, responsible for picking up and feeding paper, might be dirty or damaged, causing paper feed issues.

Foreign objects: Objects like staples, paper clips, or debris may have accidentally fallen into the printer, obstructing the paper path.

To resolve the E3 error code, follow these steps:

Turn off the printer: Press the power button to turn off the printer and disconnect it from the power source.

Open the printer access door: Carefully open the printer access door or input tray and inspect for any visible paper jams or foreign objects.

Remove any jammed paper: Gently pull out any jammed paper in the direction of paper path movement. Avoid tearing the paper, and make sure all fragments are removed.

Check the paper path: Examine the paper path for any torn pieces of paper or foreign objects and remove them if found.

Clean the rollers: If you suspect that the rollers are dirty or damaged, follow the printer’s manual instructions to clean them properly.

Load paper correctly: Ensure that you load the correct size and type of paper into the input tray, and adjust the paper guides to fit the paper properly.

Restart the printer: After checking and clearing any paper jams or obstructions, reconnect the printer to power and turn it on. The error should be cleared.

If the E3 error persists even after following these steps, there might be a more complex issue with the printer’s hardware or sensors. In such cases, it’s best to reach out to HP printer technical support UK or take the printer to an authorized service center for further assistance and repair.

4Aug, 2023

Why is my HP printer saying error code?

HP printers may display error codes for various reasons. The error code is a way for the printer to communicate a specific issue it’s encountering. The exact meaning of the error code will depend on the model of your HP printer. Some common reasons for error codes include:

Paper jams: A piece of paper might be stuck inside the printer, triggering an error code to alert you to remove the jammed paper.

Low ink or toner levels: Many printers will display an error code when the ink or toner levels are running low, prompting you to replace the cartridges.

Connectivity issues: If the printer is connected through a network or USB, a communication error may cause an error code to appear.

Hardware problems: Faulty components or other internal issues can lead to error codes.

Firmware/software problems: Outdated or corrupted printer firmware or software may cause errors.

Configuration issues: Incorrect printer settings or configurations might lead to error codes.

Sensor issues: Various sensors in the printer may not be functioning correctly, resulting in error codes.

To troubleshoot the error, follow these steps:

Check the printer display: Note down the specific error code and any accompanying message. This information can be useful when searching for solutions.

Consult the user manual: Your printer’s user manual or HP’s support website might have a list of error codes and their meanings. It could provide guidance on how to resolve the issue.

Restart the printer: Sometimes, a simple reboot can fix temporary glitches.

Check for paper jams: Open the printer and carefully check for any jammed paper or foreign objects. If found, gently remove them.

Verify ink/toner levels: Check the ink or toner levels and replace them if they are low or depleted.

Ensure proper connectivity: If the printer connects via a network or USB, check the connections and try reconnecting them.

Update firmware/drivers: Visit HP’s official website and download the latest firmware or drivers for your printer model.

Reset the printer: Some printers have a reset option in the settings menu. Performing a reset may clear temporary errors.

If the error persists despite trying these steps, you may need to contact HP printer support or take the printer to an authorized service center for further diagnosis and repair.

3Aug, 2023

What is error 0x00000709 printer issue?

Error 0x00000709 is a common printer issue in Windows that occurs when users try to set a default printer. When attempting to set a default printer in the Control Panel or the “Devices and Printers” settings, you might encounter the error message “Operation could not be completed (error 0x00000709). Double-check the printer name and make sure that the printer is connected to the network.”

This error typically happens due to a conflict in the Windows registry related to printer settings. It can occur after a printer driver update, Windows update, or due to some misconfiguration.

To resolve error 0x00000709, you can try the following solutions:

Solution 1: Manually Set the Default Printer

Press the Windows key + R on your keyboard to open the Run dialog box.
Type “control” (without quotes) and press Enter to open the Control Panel.
In the Control Panel, navigate to “Devices and Printers.”
Right-click on the printer you want to set as the default and select “Set as default printer.” If prompted for administrator permission, click “Yes.”

If this manual method works, the error should be resolved. However, if the error persists, try the next solution.

Solution 2: Modify Registry Settings

Before making any changes to the Windows Registry, it’s essential to create a backup to ensure you can revert if needed.

Press the Windows key + R on your keyboard to open the Run dialog box.
Type “regedit” (without quotes) and press Enter to open the Registry Editor.
Navigate to the following path:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
In the right pane, locate the “Device” value. It should have the incorrect printer name.
Double-click on “Device” to modify its value.
In the “Value data” field, enter the exact name of the printer you want to set as the default. Make sure you enter the correct printer name.
Click “OK” to save the changes and close the Registry Editor.
Restart your computer.

After restarting, try setting the default printer again using the Control Panel. The error should be resolved now.

Always be cautious when modifying the Windows Registry, as making incorrect changes can cause system instability. It’s a good practice to back up your registry or create a system restore point before making any changes.

2Aug, 2023

What is the possible error of a printer indicating a solid orange light?

A solid orange light on a printer can indicate various issues depending on the printer’s model and manufacturer. The color and meaning of indicator lights can vary, so it’s essential to consult the printer’s user manual or the manufacturer’s support website for specific information about your printer model. However, in general, a solid orange light on a printer might indicate one of the following common issues:

Paper Jam: The printer’s orange light may indicate a paper jam. Check the printer for any jammed paper and remove it carefully.

Low Ink or Toner: If your printer has multiple ink or toner cartridges, a solid orange light could indicate that one or more cartridges are running low on ink or toner.

Error in Printing: The solid orange light might be a general error indicator, signaling that there is an issue with the printer that needs attention. The specific error message or code displayed on the printer’s screen can provide more information about the problem.

Printer Cover Open: Some printers have sensors that detect if the printer cover or any access panels are open. If a cover is open, the orange light may stay on until it’s securely closed.

Communication Error: The printer may be experiencing a communication problem with the connected device (e.g., computer, smartphone). Check the printer’s connection cables or wireless connection settings.

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Printer Hardware Issue: A solid orange light could also indicate a hardware problem within the printer. This might include issues with the print head, motor, or other internal components.

Firmware Update Needed: In some cases, the printer’s firmware might need an update to resolve certain errors. Check the manufacturer’s website for any available firmware updates for your printer model.

Printer Overheating: If the printer’s internal temperature rises beyond safe levels, it may display a solid orange light as a warning.

Remember that these are general possibilities, and the actual cause of the solid orange may vary for different printer models. Always refer to your printer’s user manual or contact the manufacturer’s support for accurate printer troubleshooting steps and solutions.

If you encounter a specific error message or code on the printer’s display, search for that exact message online or refer to the printer’s user manual for more detailed information on how to resolve the issue.

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