HP Printer Error Code 79
HP Printer Error Code 79 is a common error that occurs on HP printers. It typically indicates a firmware-related problem, network communication issue, or a corrupted print job. Here are some steps you can take to troubleshoot and resolve the error:
Power Cycle the Printer: Turn off the printer and unplug it from the power source. Wait for about 30 seconds and then plug it back in. Turn on the printer and check if the error persists.
Check the Printer’s Connections: Ensure that the printer is properly connected to your computer or network. If it’s a network printer, make sure the network cables are securely connected, or check the wireless connection.
Update Printer Firmware: Outdated firmware can cause the error code 79. Check HP’s official website for any available firmware updates for your printer model. Download and install the latest firmware following the manufacturer’s instructions.
Clear the Print Queue: Corrupted print jobs in the print queue can trigger error code 79. Open the print queue on your computer and delete all pending print jobs.
Remove and Reinstall Printer Drivers: Faulty printer drivers can also lead to this error. Remove the existing printer drivers from your computer and reinstall the latest drivers from HP’s website.
Perform a Cold Reset: A cold reset can sometimes help in resolving firmware-related issues. The procedure varies depending on your specific printer model. Refer to the printer’s manual or HP’s support website for instructions on how to perform a cold reset.
Disconnect Additional Accessories: If your printer has additional accessories, such as extra trays or memory modules, try disconnecting them temporarily and see if the error persists. Sometimes, faulty accessories can trigger error codes.
Check for Hardware Issues: If none of the above steps work, there may be a hardware problem causing the error. Contact HP customer support or a professional technician to diagnose and resolve any hardware-related issues.
Please note that the steps mentioned above are general troubleshooting suggestions for HP Printer Error Code 79. The exact resolution may vary depending on your printer model and specific circumstances. If you are uncertain about any step or encounter any difficulties, it’s best to seek assistance from HP support or a qualified professional.