Martin Mark, Author at Printer Support Phone Number UK

4Aug, 2023

Why is my HP printer saying error code?

HP printers may display error codes for various reasons. The error code is a way for the printer to communicate a specific issue it’s encountering. The exact meaning of the error code will depend on the model of your HP printer. Some common reasons for error codes include:

Paper jams: A piece of paper might be stuck inside the printer, triggering an error code to alert you to remove the jammed paper.

Low ink or toner levels: Many printers will display an error code when the ink or toner levels are running low, prompting you to replace the cartridges.

Connectivity issues: If the printer is connected through a network or USB, a communication error may cause an error code to appear.

Hardware problems: Faulty components or other internal issues can lead to error codes.

Firmware/software problems: Outdated or corrupted printer firmware or software may cause errors.

Configuration issues: Incorrect printer settings or configurations might lead to error codes.

Sensor issues: Various sensors in the printer may not be functioning correctly, resulting in error codes.

To troubleshoot the error, follow these steps:

Check the printer display: Note down the specific error code and any accompanying message. This information can be useful when searching for solutions.

Consult the user manual: Your printer’s user manual or HP’s support website might have a list of error codes and their meanings. It could provide guidance on how to resolve the issue.

Restart the printer: Sometimes, a simple reboot can fix temporary glitches.

Check for paper jams: Open the printer and carefully check for any jammed paper or foreign objects. If found, gently remove them.

Verify ink/toner levels: Check the ink or toner levels and replace them if they are low or depleted.

Ensure proper connectivity: If the printer connects via a network or USB, check the connections and try reconnecting them.

Update firmware/drivers: Visit HP’s official website and download the latest firmware or drivers for your printer model.

Reset the printer: Some printers have a reset option in the settings menu. Performing a reset may clear temporary errors.

If the error persists despite trying these steps, you may need to contact HP printer support or take the printer to an authorized service center for further diagnosis and repair.

3Aug, 2023

How do I fix error 0x00000771?

Error 0x00000771 is a common printer-related issue in Windows that occurs when users try to connect to a network printer. The error message typically reads: “Windows cannot connect to the printer. The operation failed with error 0x00000771.”

This error can happen due to various reasons, such as incorrect printer settings, network connectivity issues, or problems with printer drivers. Here are some steps to help you fix error 0x00000771:

Check Network Connectivity

Ensure that the printer is turned on and connected to the network properly.
Verify that your computer is connected to the same network as the printer.
If you are using a wireless printer, make sure it is within the range of the Wi-Fi network.
Restart both your computer and the printer to refresh the network connection.

Restart Print Spooler Service

Press the Windows key + R on your keyboard to open the Run dialog box.
Type “services.msc” (without quotes) and press Enter to open the Services window.
Scroll down and find the “Print Spooler” service.
Right-click on “Print Spooler” and select “Restart” from the context menu.
Wait for the service to restart, and then try connecting to the printer again.

Update or Reinstall Printer Drivers

Press the Windows key + R on your keyboard to open the Run dialog box.
Type “devmgmt.msc” (without quotes) and press Enter to open the Device Manager.
Expand the “Print queues” section to see the installed printers.
Right-click on the printer that is causing the error and select “Update driver.”
Follow the on-screen instructions to search for and install updated drivers from Windows Update or the manufacturer’s website.
If updating the driver doesn’t work, you can try uninstalling the printer driver by right-clicking on the printer and selecting “Uninstall device.” Then, restart your computer and let Windows automatically reinstall the driver.

Add the Printer Manually

Press the Windows key + R on your keyboard to open the Run dialog box.
Type “[printer-IP-address]” (without quotes), where [printer-IP-address] is the IP address of the network printer, and press Enter.
Windows should attempt to connect to the printer. If prompted, install the printer driver.
If the above method doesn’t work, you can try adding the printer manually by going to “Control Panel” > “Devices and Printers” > “Add a printer” > “Add a network, wireless, or Bluetooth printer.”

These solutions should help you resolve the 0x00000771 error and successfully connect to your network printer. If the issue persists, you may want to consult your printer manufacturer’s support or seek assistance from a Windows technical support team for further troubleshooting.

3Aug, 2023

What is error 0x00000709 printer issue?

Error 0x00000709 is a common printer issue in Windows that occurs when users try to set a default printer. When attempting to set a default printer in the Control Panel or the “Devices and Printers” settings, you might encounter the error message “Operation could not be completed (error 0x00000709). Double-check the printer name and make sure that the printer is connected to the network.”

This error typically happens due to a conflict in the Windows registry related to printer settings. It can occur after a printer driver update, Windows update, or due to some misconfiguration.

To resolve error 0x00000709, you can try the following solutions:

Solution 1: Manually Set the Default Printer

Press the Windows key + R on your keyboard to open the Run dialog box.
Type “control” (without quotes) and press Enter to open the Control Panel.
In the Control Panel, navigate to “Devices and Printers.”
Right-click on the printer you want to set as the default and select “Set as default printer.” If prompted for administrator permission, click “Yes.”

If this manual method works, the error should be resolved. However, if the error persists, try the next solution.

Solution 2: Modify Registry Settings

Before making any changes to the Windows Registry, it’s essential to create a backup to ensure you can revert if needed.

Press the Windows key + R on your keyboard to open the Run dialog box.
Type “regedit” (without quotes) and press Enter to open the Registry Editor.
Navigate to the following path:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
In the right pane, locate the “Device” value. It should have the incorrect printer name.
Double-click on “Device” to modify its value.
In the “Value data” field, enter the exact name of the printer you want to set as the default. Make sure you enter the correct printer name.
Click “OK” to save the changes and close the Registry Editor.
Restart your computer.

After restarting, try setting the default printer again using the Control Panel. The error should be resolved now.

Always be cautious when modifying the Windows Registry, as making incorrect changes can cause system instability. It’s a good practice to back up your registry or create a system restore point before making any changes.

3Aug, 2023

What is error code 0x0000052e?

Error code 0x0000052e is a Windows error that can occur when attempting to add a printer to your computer or when trying to install printer drivers. The error message is usually accompanied by a description similar to “Printer driver was not installed. The operation could not be completed (error 0x0000052e).”

This error is related to printer driver installation or configuration issues. It can happen due to various reasons, such as:

Driver Compatibility: The printer driver you are trying to install may not be compatible with your operating system.

Corrupt Printer Drivers: The existing printer drivers on your system may be corrupt or incomplete.

Windows Update: If Windows Update is not working correctly, it may cause issues with printer driver installation.

Access Rights: Insufficient permissions or access rights may prevent the installation of printer drivers.

To resolve error code 0x0000052e, you can try the following troubleshooting steps:

Update Windows: Ensure that your Windows operating system is up-to-date with the latest updates and patches.

Use Windows Troubleshooter: Windows has built-in troubleshooters that can help diagnose and fix printer-related problems. Go to Settings > Update & Security > Troubleshoot and run the Printer troubleshooter.

Check Compatibility: Make sure the printer driver you are trying to install is compatible with your operating system. Visit the printer manufacturer’s website to download the correct driver for your printer model and OS version.

Remove Existing Printer Drivers: If you have any existing printer drivers for the same printer, uninstall them first. Go to Control Panel > Devices and Printers, right-click on the printer, and select “Remove device.”

Run as Administrator: When installing printer drivers, try running the installation process as an administrator by right-clicking the installer and selecting “Run as administrator.”

Disable Antivirus: Temporarily disable your antivirus software during the printer driver installation process, as it may interfere with the installation.

Clean Boot: Perform a clean boot to start your computer with a minimal set of drivers and startup programs. This can help identify if any third-party software is causing conflicts during printer driver installation.

If none of these steps resolve the issue, you may need to seek additional assistance from your printer manufacturer’s support or a Windows technical support team to diagnose and fix the specific cause of the error.

3Aug, 2023

Why is my HP printer flashing E?

If your HP printer is flashing an “E” on the display, it could indicate an error or issue with the printer. The exact meaning of the “E” error code can vary depending on the specific model of your HP printer. Generally, error codes on HP printers are meant to help users identify and troubleshoot problems.

Here are some common reasons why an “E” error might occur on an HP printer:

Paper Jam: There might be a paper jam inside the printer, causing the “E” error to appear. Check for any stuck paper in the paper feed, output tray, or any other accessible areas.

Ink or Toner Issue: Low ink or toner levels can trigger an “E” error on some HP printers. Check the ink or toner cartridges to ensure they are properly installed and have enough ink or toner.

Hardware Problem: The printer might be experiencing a hardware issue, such as a sensor problem or a malfunctioning component.

Firmware Update Required: In some cases, the “E” error might indicate that the printer requires a firmware update. Check the HP website for the latest firmware and update the printer accordingly.

Connectivity Problems: If your printer is connected to a computer or network, ensure that the connection is stable and properly configured.

To troubleshoot and resolve the “E” error on your HP printer, you can try the following steps:

Turn off the printer, wait for a few seconds, and then turn it back on. This simple action can sometimes resolve minor issues.
Check for any visible paper jams and carefully remove any stuck paper from the printer.
Make sure the ink or toner cartridges are correctly installed and have enough ink or toner.
Check the printer’s user manual or the HP website for specific instructions related to the “E” error code for your printer model.
If the problem persists and you cannot find a solution, consider reaching out to HP support or an authorized service center for further assistance.

Remember, the exact steps to resolve the HP printer flashing E error may vary based on your printer model, so referring to the user manual or contacting HP support directly is often the best course of action.

2Aug, 2023

Epson Printer Error Codes

Epson printers can display various error codes to indicate specific issues or problems. Below are some common Epson printer error codes along with their descriptions:

E-01: Paper Jam. This error indicates that there is a paper jam in the printer. Check the printer for any jammed paper and remove it carefully.

E-02: Paper Feed Error. The printer is having difficulty feeding the paper correctly. Check for any obstructions in the paper path and ensure that the paper is loaded correctly.

E-10: Ink Cartridge is Empty or Not Installed. This error indicates that an ink cartridge is empty or not properly installed. Check the ink levels and install the cartridges correctly.

E-11: Ink Cartridge is Not Recognized. The printer is not recognizing one or more ink cartridges. Try reseating the cartridges and ensuring they are genuine Epson cartridges.

E-90: Communication Error. There is a communication problem between the printer and the connected device (computer, smartphone, etc.). Check the cable connections or wireless settings.

W-05: Paper Jam. Similar to E-01, this error code indicates a paper jam. Check the printer for any jammed paper and remove it.

Epson Printer Error

W-10: Ink Cartridge is Empty. One or more ink cartridges are empty. Check the ink levels and replace any empty cartridges.

W-11: Ink Cartridge is Expired. The printer is warning that one or more ink cartridges have reached their expiration date. Replace the expired cartridges.

W-12: Ink Cartridge is Incorrectly Installed. The printer is not detecting one or more ink cartridges. Ensure that the cartridges are installed correctly.

W-13: Paper Out. The printer is out of paper. Reload the paper into the paper tray.

W-41: Service Required. This error indicates a mechanical issue with the printer. Contact Epson support for further assistance.

W-61: Service Required. Similar to W-41, this error indicates a mechanical problem that requires service.

It’s important to note that the specific error codes and their meanings can vary based on the Epson printer model. For more accurate information on error codes and troubleshooting steps, refer to the printer’s user manual or visit the Epson support website for your printer model.

2Aug, 2023

What is the common problem with printers?

Printers are complex devices with various components, and they can encounter several common problem with printers during their lifetime. Some of the most common printer issues include:

Paper Jams: Paper jams occur when paper gets stuck in the printer’s paper path. This can happen due to incorrect paper loading, using wrinkled or torn paper, or having debris inside the printer.

Low Ink or Toner: Running out of ink or toner is a common issue, especially in inkjet and laser printers, respectively. Many printers display a warning when ink or toner levels are low.

Print Quality Issues: Problems with print quality may include streaks, faded text or images, or uneven printing. This can result from clogged print heads, low-quality ink or toner, or incorrect print settings.

Connection Problems: Issues with connectivity can prevent the printer from communicating with the computer or other devices. Common connection methods include USB, Wi-Fi, and Ethernet.

Slow Printing: Printers may become slower over time due to high-resolution printing, large print jobs, or outdated printer drivers.

Printer Offline: The printer may show as “offline” on the computer, preventing it from accepting print jobs.

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Incompatibility with Operating System: Sometimes, printers may not work properly with certain operating systems if drivers are not up-to-date or supported.

Network Configuration Issues: Networked printers can have configuration problems, especially in office environments with multiple users.

Wrinkled or Curled Paper: Paper that comes out wrinkled, curled, or with smudges can be caused by incorrect paper type settings or issues with the printer’s paper path.

Empty or Misaligned Cartridges: Inkjet printers may experience issues when cartridges are empty or improperly aligned.

No Power or Power Cycling: Printers may not power on due to faulty power cables, switches, or other electrical issues.

Driver and Software Problems: Outdated or corrupted printer drivers and software can lead to various printing issues.

Print Spooler Errors: Issues with the print spooler on the computer can cause print jobs to get stuck in the queue.

Firmware Problems: Outdated or buggy printer firmware can lead to operational problems.

These are just some of the common problem with printers users may encounter. Troubleshooting and resolving these problems can vary based on the printer’s make and model, so it’s essential to refer to the printer’s user manual or the manufacturer’s support website for specific guidance and solutions.

2Aug, 2023

What is the possible error of a printer indicating a solid orange light?

A solid orange light on a printer can indicate various issues depending on the printer’s model and manufacturer. The color and meaning of indicator lights can vary, so it’s essential to consult the printer’s user manual or the manufacturer’s support website for specific information about your printer model. However, in general, a solid orange light on a printer might indicate one of the following common issues:

Paper Jam: The printer’s orange light may indicate a paper jam. Check the printer for any jammed paper and remove it carefully.

Low Ink or Toner: If your printer has multiple ink or toner cartridges, a solid orange light could indicate that one or more cartridges are running low on ink or toner.

Error in Printing: The solid orange light might be a general error indicator, signaling that there is an issue with the printer that needs attention. The specific error message or code displayed on the printer’s screen can provide more information about the problem.

Printer Cover Open: Some printers have sensors that detect if the printer cover or any access panels are open. If a cover is open, the orange light may stay on until it’s securely closed.

Communication Error: The printer may be experiencing a communication problem with the connected device (e.g., computer, smartphone). Check the printer’s connection cables or wireless connection settings.

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Printer Hardware Issue: A solid orange light could also indicate a hardware problem within the printer. This might include issues with the print head, motor, or other internal components.

Firmware Update Needed: In some cases, the printer’s firmware might need an update to resolve certain errors. Check the manufacturer’s website for any available firmware updates for your printer model.

Printer Overheating: If the printer’s internal temperature rises beyond safe levels, it may display a solid orange light as a warning.

Remember that these are general possibilities, and the actual cause of the solid orange may vary for different printer models. Always refer to your printer’s user manual or contact the manufacturer’s support for accurate printer troubleshooting steps and solutions.

If you encounter a specific error message or code on the printer’s display, search for that exact message online or refer to the printer’s user manual for more detailed information on how to resolve the issue.

2Aug, 2023

How do I get my Epson printer out of error mode?

If your Epson printer is stuck in error mode, there are a few steps you can take to try to resolve the issue. Here’s a guide to help you get your Epson printer out of error mode:

Check for Error Messages: Take note of the specific error message or error code displayed on the printer’s screen or on your computer (if connected). This information will be helpful in troubleshooting the issue.

Power Cycle the Printer: Turn off the printer and unplug it from the power source. Wait for about 1-2 minutes before plugging it back in and turning it on. Sometimes, a simple power cycle can clear minor errors.

Check Ink or Toner Levels: If the error is related to ink or toner, check the printer’s ink or toner levels. Replace any empty or low cartridges with new ones.

Inspect Paper Jams: Paper jams are a common cause of printer errors. Open the printer’s cover and check for any paper jams or obstructions. Gently remove any stuck paper.

Check for Foreign Objects: Sometimes, foreign objects (like paper clips or bits of paper) can get lodged inside the printer and cause errors. Inspect the printer thoroughly and remove any foreign objects.

Perform a Hard Reset: If the error persists, perform a hard reset on the printer. Refer to your printer’s manual for instructions on how to perform a hard reset. This will restore the printer to its default settings.

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Update or Reinstall Printer Drivers: Outdated or corrupted printer drivers can lead to errors. Visit Epson’s official website and download the latest drivers for your printer model. Install the drivers on your computer and check if the error is resolve.

Reset Printer Settings: You can try resetting the printer’s settings to factory defaults. Refer to the printer’s manual for instructions on how to perform a factory reset.

Contact Epson Support: If none of the above steps work, it’s best to contact Epson printer support for further assistance. They can provide more specific troubleshooting steps or guide you through the process of resolving the error.

Keep in mind that the specific steps and options available may vary depending on your Epson printer model. Always refer to your printer’s user manual or the manufacturer’s support website for model-specific instructions and troubleshooting guides.

If the error persists and you cannot resolve it on your own, it might be a hardware issue with the printer, and you may need to take it to an authorized Epson service center for repair.

2Aug, 2023

How do I fix my printer if it’s not connecting to Wi-Fi?

If your printer is not connecting to Wi-Fi, there are several troubleshooting steps you can follow to fix the issue. Here’s a step-by-step guide to help you resolve the problem:

Check Wi-Fi Connection: Ensure that your Wi-Fi network is working correctly and that other devices can connect to it. If other devices are also experiencing connection issues. There might be a problem with your Wi-Fi router or internet service provider.

Restart Printer and Router: Turn off your printer and Wi-Fi router. Wait for about 30 seconds, then turn them back on. Sometimes, a simple restart can resolve connectivity problems.

Move Printer Closer to the Router: If your printer is located far from the Wi-Fi router. It might have trouble maintaining a stable connection. Move the printer closer to the router to see if that improves the connection.

Check Wi-Fi Settings on the Printer: Access your printer’s control panel or settings menu to verify that Wi-Fi is enabled and that it is attempting to connect to the correct Wi-Fi network.

Re-enter Wi-Fi Password: Sometimes, the printer may have forgotten the Wi-Fi password or entered it incorrectly. Go to the printer’s Wi-Fi settings and re-enter the correct Wi-Fi password.

Check for Firmware Updates: Visit the printer manufacturer’s website to see if there are any firmware updates available for your printer. Updating the printer’s firmware can often fix bugs and improve connectivity.

Fix my printer

Reset Network Settings: If the printer still won’t connect, you may need to reset the printer’s network settings. Refer to the printer’s user manual or the manufacturer’s website for instructions on how to perform a network reset.

Use WPS (Wi-Fi Protected Setup): If your router and printer both support WPS. You can use this feature to simplify the connection process. Check your printer’s manual for instructions on how to use WPS.

Connect via USB: As a temporary solution, you can connect your printer to your computer using a USB cable and print directly. This will bypass the Wi-Fi connectivity issue.

Contact Manufacturer Support: If none of the above steps work, it’s possible that there is a hardware issue with the printer. In this case, reach out to the printer’s manufacturer for technical support or consider taking the printer to an authorized service center for repair.

Remember, the specific steps and settings might vary depending on the printer model and brand. Always refer to the printer’s user manual or the manufacturer’s support website for detailed instructions and troubleshooting guides tailored to your printer model.

Author: Martin Mark

To troubleshoot the error, follow these steps:

Check Network Connectivity

Restart Print Spooler Service

Update or Reinstall Printer Drivers

Add the Printer Manually

Solution 1: Manually Set the Default Printer

Solution 2: Modify Registry Settings

To resolve error code 0x0000052e, you can try the following troubleshooting steps:

Here are some common reasons why an “E” error might occur on an HP printer: