How do I fix error 0x000006ba?
The error code “0x000006ba” is a Windows error that typically occurs when there’s an issue with the printer spooler service. The printer spooler is responsible for managing print jobs in the print queue. Here are some steps you can take to try and fix the “0x000006ba” error:
Restart Print Spooler Service:
- Press the Windows key + R to open the Run dialog.
- Type “services.msc” (without quotes) and press Enter.
- In the Services window, locate “Print Spooler.”
- Right-click on “Print Spooler” and select “Restart.”
Check Dependencies:
- While in the Services window, double-click on “Print Spooler” to open its properties.
- Go to the “Dependencies” tab and ensure that all the services listed are running and set to start automatically.
Clear Print Spooler Files:
- Open a Command Prompt as an administrator.
- Run the following commands one by one:
net stop spooler
del %systemroot%\System32\spool\printers* /Q /F /S
net start spooler
Check Printer Drivers:
- Ensure that the printer driver installed is compatible with your Windows version.
- If you suspect a driver issue, try updating or reinstalling the printer driver.
Check for Malware:
Sometimes, malware can affect the print spooler service. Perform a thorough malware scan using a reputable antivirus program.
Run SFC and DISM Commands:
- Open Command Prompt as an administrator.
- Run the following command to check and repair system files: sfc /scannow
- If issues are found, run the following command to repair the Windows image: DISM /Online /Cleanup-Image /RestoreHealth
Check Group Policy Settings:
- Press the Windows key + R to open the Run dialog.
- Type “gpedit.msc” (without quotes) and press Enter.
- Navigate to “Computer Configuration” > “Administrative Templates” > “Printers.”
- Check if the “Point and Print Restrictions” policy is enabled. If so, try disabling it and see if it resolves the issue.
Check User Account Control (UAC):
Temporarily disable UAC and see if the error persists. If it doesn’t, you can re-enable UAC afterward.
Update Windows:
Make sure your Windows operating system is up to date.
Check Event Viewer:
Open Event Viewer and navigate to “Windows Logs” > “System.” Look for any error messages related to the print spooler that might provide more information about the issue.
After trying these steps, restart your computer and check if the “0x000006ba” error is resolved. If the issue persists, consider reaching out to Microsoft support for further assistance.